Parts & Labor

  • The Parts & Labor Warranty covers all Arzel systems prior to January 1, 2013. If you have a system installed after January 1, 2013 please go to the Limited Lifetime page to submit a claim.
  • Any diagnosis of failed part(s) MUST BE PRE-APPROVED by the Arzel® Technical Support Department in order to receive an RMA.

Contractors email techsupport@arzelzoning.com to diagnose failed parts and continue the warranty claim process.

All warranty claims must include the serial number located on the lower left-hand side inside the panel. (e.g.: PAAK-1234567)

CLAIMS MUST BE SUBMITTED WITHIN 30 DAYS FROM DATE OF SERVICE OR YOUR CLAIM MAY BE DENIED
Please remit warranty claims to:

4801 Commerce Pkwy
Cleveland, OH 44128
Attn: Claims Dept.

  • Type A Repair
    Replacement of panel components (except PC board) on all panels (ie: air pump, solenoids, board fuse and sensors) transformer, bypass control, tubing and up to four standard dampers (each group of four standard dampers will allow for an additional "A" code).
    $85.00
  • Type B Repair:
    Replacement of the PC board on all 2, 3 & 4 zone panel or up to two commercial dampers.
    Cost: $127.50
  • Type C Repair:
    Replacement of the PC board on all 6 and 8 zone panels
    Cost: $170
  • Total Due:
    Add labor code (A, B, or C) plus diagnostic/service call plus part handling fee plus replacement part cost less shipping
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